Welcome to our FAQ page. The following questions came from clients like you. If
you don't find the answer you are looking for please feel free to contact us, or
for trading questions please search
the discussion forum.
For quick reference, please click on one of the topics below:
TTM DAY TRADING INDICATORSWhat is the TTM Confirmation
indicator and how does it work?
The TTM Confirmation comes as part of the
5 indicator package. To use the
indicator you look for 2 opposing TTMs as a confirmation to enter or exit. So if
you have a red TTM going and you are short, stay short until you get two blue
TTMs in the opposing direction.
If I purchase the eSignal indicators but later decide to switch to
TradeStation indicators or vice versa do I have to pay for another set of
trading indicators?
The indicator purchase is a one time fee. Once your purchase the indicators
they are yours so if you decide to switch from eSignal to Trade Station or vice
versa we would honor the original purchase and swap them for you free of
cost.
What are the fixes for the Scalper indicator mentioned in the day
trading book "Mastering the Trade" that are not added in?
http://www.tradethemarkets.com/scalperfaq.GIF
The link above includes a screen shot that demonstrates how the Scalper Alert
works. In the book John talked about how this typically happens after 3 higher
highs or 3 higher lows but that is not completely accurate as the indicator has
a filter. The paint bars are not related to consecutive higher or lower closes
but rather pivot highs and pivot lows. The Trigger bar is the first bar that has
a higher low than the previous bar. The next bar that closes above the high of
this trigger bar paints this previous low bar which now becomes the swing low
and the beginning of a new up swing. We hope this clarifies the workings of this
indicator.
DAY TRADING NEWSLETTERSI signed up for the paid day trading
newsletter subscription to John or Hubert's Newsletter
but have not received any emails?
The newsletter emails are only sent to those who sign up for our "free"
newsletters. The email includes the free newsletter as well as the premium(paid)
content. You must enter your name and email in the pop-up window on the home page to begin receiving the free
emails. If you have X-ed out of it you can also enter this information under the
request for a Free Trading Video of the Week on the home page. If a free video is not sent
out and you do not receive an email you can go directly to our website to view
the newsletters: Day Trading
Videos
I signed up for the free day trading newsletter, why can't I access
the newsletter on the site?
The "free" newsletter comes as series of videos you will receive nightly via
email.
The newsletters on the site are paid subscriptions, the only ways to
view these subscription newsletters are to become a paying member or to sign up for a 14-day
trial for $5.00.
I just signed up for the free day trading video newsletter (the
pop-up window that comes up when you open the home page). How is this free day
trading newsletter different from the John's Newsletter that has a monthly
fee?
The free newsletter is a short 2-5 minute video on market commentary or
educational training. The premium content is a longer video that covers market
commentary, market forecasting, trade recommendations, educational training, and
much more.
Is there a online trading track record available?
No. We do not provide a track record on our educational services and
recommendations. Our services are not structured around track records. We
provide our services to assist members in learning how to trade on their own and
not based on past performance as it is no guarantee of future performance.
DAY TRADING CHAT ROOMWhat are the fees involved with the
day trading chat room?
The monthly fee for the Live Trading Room is
$295.00 monthly. You will also need a monthly subscription to the HotComm Lite
software. HotComm is a separate company that allows you to gain access and
participate in our trading room via the internet.
Once you have completed your 2 week trial you will need to renew your
subscription to HotComm to continue to access the room.
What version of HotComm do I need for the day trading chat
room?
HotComm Lite is the version of HotComm that you will need in order to access
the room.
Is there a vote to get into the day trading chat room?
Every two weeks we host a vote where all active members of the room vote on
free trials and new members to grant them access to the room.
Why do you have votes for the day trading chat room?
We host bi-weekly votes to ensure that we have the best trading environment
for our members.
What happens if I am not voted into the day trading chat
room?
If you are not voted in you will need to cancel your subscription. If you are
on a trial you can complete your trial and then cancel your service.
Trading Journal
How do I download the
Trading Journal once I purchase it?
You will receive an Order Confirmation email and this will include a link and password to download the Trading Journal. This download link will expire within 48 hours of the product purchase.
How can I add more strategy setups?
The Trading Journal is limited to 5, however if you want to track more strategies you can save the Trading Journal as a different name and list the other strategies there. Now you will have two journals.
Is it necessary to enter the contracts alphabetically?
Yes.
How do I insert more rows?
The best method would be to copy the whole group and move them down, so you can have an empy row(s). Do not insert a row, as this will affect other fields.
DISCUSSION FORUM
Why am I not able to view the Discussion Forum?
The forum is only accessible to members.
How do can I particpate in the Discussion Forum?
You can either "Post New Message" which is found above the search box. Here you will submit your subject heading, type your message and/or attach an image. You have the option to check box if you would like to receive an email notification when someone replies to your post. Last steps are to Preview New Message and Submit.
The other option is to "reply" to an existing post. The 'reply' link is found at the end of the orignal message. Here you will submit your reply, type your message and/or attach an image. You have the option to check box if you would like to receive an email notification when someone replies to your post. Last steps are to Preview New Message and Submit.
Can I change how the Discussion Forum is displayed on my screen?
Yes. Once logged into the forum you will find the "Display Settings" link to the top right of the page. Here you have the option to Set Prefernces: Threads sorted by time of original Post, Threads sorted by most recent reply or Headlines only. Click 'Save Settings' and close the box. You will need to 'Refresh Screen' and the post will be displayd according to your prefernce.
MY ACCOUNT
How do I change my account details, cancel my subscription or view my transaction history?
Once you are logged into the site you will find the
"My Account" link under Resources. There you will find the following links:
To Change Your Account Details Click here to make changes to your email address username, password or credit card information. You will need to re-enter your password before proceeding to make the chagnes. Once all changes have been made click "Apply Changes." You will get a confirmation page and will need to re-login.
To Cancel Your Subscription Click here to cancel your subscription. You will need to re-enter your password before proceeding to make the chagnes. Scroll to the bottom of the page and you will "Change Account Status?:" from 'Remain Acitve' to 'Cancel Account'. Click "Apply Changes" to make the change. You will get a confirmation page and will need to re-login.
View Transaction History Click here to review your billing history. Refunds or voided transactions will not be listed here.
MISCELLANEOUSWhere can I find an updated Sector's
list?
The Sector's List can be found in our Member's only Download
Library. It is located under Workspaces and is included as part of the Radar
Screen workspace. You can only access the sector's list if you have
Tradestation.
What do I get for becoming a member?
As a member you will have access to our Discussion Forum, Download
Library, member discounts and much more. Click here to get more info: Membership
Benefits Am I considred a member if I get the Free
Videos?
You are a member if you subscribed to one of our paying subscriptions. To
find more information about our subscriptions click here: Subscribe Now!
What is the link to 'Digg This' for?
Digg is a place where you can share and discover content from anywhere on the web. So, if you like our articles post it on Digg. The more Diggs your submission gets it is promoted to the top of the page for others to view.
What is Digg?
What is the link to 'Bookmark on del.icio.us' for?
Del.icio.us helps keep all of your favorite links to articles, blogs, etc in one place and easily accessible from any computer. If you found a Trading Tip you want to keep handy or share it with a friend; keep it in Del.icio.us.
What is del.icio.us?
What is the link to 'Submit to Reddit' for?
Reddit is personalized for you on what's new/popular on the web. There are links of what you have read, vote on what you liked/disliked, recommendations for you and submit intresting links to others. If you enjoyed an article put it on Reddit and send it to your freinds.
Never reddit before?
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Indicators
